Member Satisfaction Surveylogo
General Membership Information:

1) How did you hear about FGH&F? (Check all that apply)
Friend Drive By Advertisement FG Dance Arts    
Other        

2) How do you get FGH&F news, schedules and announcements? (Check all that apply)
In the Club Website Email Blasts Newspaper    
Other        

3) When did you join FGH&F?

4) What type of membership do you have?
Individual Couple Family Corporate Silver  
Other        

5) Have you belonged to any other health club?
Yes No        
  If so, what club(s)

6) How do you feel FGH&F rates compare to other clubs?
Less expensive About the same More Expensive Don't know    
How Do You Use The Club:

7) What time of day do you most often visit FGH&F?

8) Do you find the club hours convenient?
Yes No        
  If no, what time of day would you like to use the club?

9) What Cardio equipment do you use on your own at FGH&F? (Check all that apply)
Recumbant Bike Upright Bike Rowing Machine      
Treadmill Ellipticals Stair Climber      
Don't use cardio equipment        
Is there any piece of cardio equipment you would like to see added?
Is there a reason you don't use cardio equipment?

10) What Strength Training equipment do you use on your own at FGH&F? (Check all that apply)
Free Weights Cable/Resistance Weight Machines Yoga Ball    
Medicine Ball BOSU (1/2 ball) Resistive Bands      
  Other (please specify)  
Don't use strength training equipment        
Is there any piece of strength training equipment you would like to see added?
Is there a reason you don't use strength training equipment?

11) What Exercise Classes do you or your family members attend at FGH&F? (Check all that apply)
Arthritis Belly Dancing Hip Hop Kick Boxing    
Pilates Stabiliy Ball Step & Sculpt Yoga    
Don't attend classes        
Is there any group exercise class you would like to see added?
Is there a reason you don't attend group exercise classes?

12) What other Services have you used at FGH&F? (Check all that apply)
Personal Training Physical Therapy Massage Therapy      
Manicures Pedicures Naturopathic Medicine      
Chiropractic Care Kids Classes Child Care      
  Other (please specify)  
None of above          
Is there any other service you would like to see added?
Please Rate the Forest Grove Health & Fitness Club:
Please rate the following on a scale from 1 (worst) to 5 (best)
  Club:
  Location 1 2 3 4 5
  Hours 1 2 3 4 5
  Cleanliness 1 2 3 4 5
  Front Desk Staff:
  Courtesy 1 2 3 4 5
  Knowledge 1 2 3 4 5
  Instructors:
  Courtesy 1 2 3 4 5
  Expertise 1 2 3 4 5
  Cardio Equipment:
  Variety 1 2 3 4 5
  Availability 1 2 3 4 5
  Condition 1 2 3 4 5
  Strength Training Equipment:
  Variety 1 2 3 4 5
  Availability 1 2 3 4 5
  Condition 1 2 3 4 5
Thank you for taking the time to complete this survey.
We want to ensure your happiness and the happiness of future members.

Please let us know how we may improve in the space provided below:

Thank you again! Your success is our success!

Contact Information (optional):  
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